Last updated: 2026

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Collection, Use, and Disclosure How ATIU Connects Clients with Members Payment Information Email Communications Security Measures Uploaded Documents and Photos Your Rights Cookies Data Storage Location Links to Other Sites Changes to This Policy Contact Us

The Association of Translators and Interpreters Uganda (ATIU) respects the privacy of its members and other visitors to this website (the "Website"). This policy describes the type of information we collect, how it is used, to whom we disclose it, and how we safeguard it.

If you do not agree with this policy, please do not use the ATIU website or provide ATIU with your information.

Collection, Use, and Disclosure of Information

We collect and store personal information that members and visitors voluntarily provide, which may include your name, email address, phone number, physical address, town/city, district, P.O. Box, country, language pairs, specialty, and certification-related documents you submit.

We do not sell, transfer, or disclose your Personal Information to third parties without your prior consent, except as described in this policy.

How ATIU Connects Clients with Members

Unlike some professional associations, ATIU does not publicly display certified members' direct contact information (phone number, email, or physical address) on the public Language Services Directory. Instead:

  • The public Directory shows only a member's name, certification status, language pairs, specialty, and service type
  • Anyone seeking a translator or interpreter is directed to Contact Us to reach our administrative team
  • ATIU staff then facilitates the connection between the client and the appropriate certified member
  • A member's personal contact details are only shared with a prospective client with that member's knowledge, through this admin-mediated process

This means certified members' personal contact information is treated as more sensitive than in some comparable directories, and is never published openly on the public-facing site.

Payment Information

ATIU does not store your full credit card, mobile money, or bank account details. Payments are processed through our third-party payment processor (Pesapal). ATIU retains only a record of the transaction (amount, date, and status), not your underlying payment credentials.

Email Communications

ATIU uses a third-party service (Brevo) to send transactional emails, such as registration confirmations, exam results, and membership notices. We will not send you promotional communications without your consent, and you may opt out at any time by reaching out through Contact Us.

Security Measures

This website has security measures in place to protect against loss, misuse, and unauthorized alteration of information under ATIU's control. Passwords are stored using industry-standard hashing methods and are never stored or visible in plain text, even to ATIU administrators.

No method of transmission over the internet is 100% secure. While we take reasonable measures to protect your information, no system can guarantee absolute security.

Uploaded Documents and Photos

Documents and images you upload (such as certification proof, CEP evidence, or profile photos) are stored via our third-party media provider (Cloudinary). These files are only used for the purpose for which they were submitted (e.g. verifying certification eligibility) and are not shared publicly unless you have consented to their public display (such as a profile photo in the Directory).

Your Rights

In accordance with Uganda's Data Protection and Privacy Act, 2019, you have the right to:

  • Access the personal information ATIU holds about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information, where ATIU's legal or administrative obligations permit
  • Object to certain uses of your information

To exercise these rights, please reach out via Contact Us.

Cookies

ATIU's website may use cookies to maintain your login session and remember basic preferences. Cookies are not used to track you across other websites or to build an advertising profile.

Data Storage Location

Your information is stored on servers operated by our hosting provider (Render) and database provider, which may be located outside Uganda. By using this website, you consent to this transfer and processing of your data as described in this policy.

Changes to This Policy

ATIU may update this Privacy Policy from time to time. Changes will be posted on this page, along with the date of the most recent update.

Contact Us

If you have questions about this Privacy Policy or how ATIU handles your personal information, please reach out via Contact Us.